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     2008 ChamberWorks Programs

        Please scroll down to learn more about future programs.

ChamberWorks Programs are sponsored by

                              

2008..................................................................

MAY

Thursday, May 29, 2008

ChamberWorks at Noon

DISCovering Yourself & Others - Mastering the ART of Interpersonal Relationships!

Presenter:  Caren McCabe, President, McCabe Training & Consulting, LLC

11:45 a.m. to 1:30 p.m.        

Did you ever wonder why some people are easy to work with while others are more challenging? 

Why some customers are direct and demanding while others are cautious and deliberate?

We will answer these questions and more during this dynamic program.

In addition, we will:

  • Identify the 4 basic behavioral types
  • Give practical insights into how people handle problems, influence others, pace themselves, and react to rules set by others
  • Give you specific tips on how to communicate more effectively with customers and co-workers

Who Should Attend?

Everyone in an organization will benefit from this program.  How well people understand themselves and are able to adapt to the behavioral styles can mean the difference between success and failure!

About the Presenter:

Caren McCabe is President of McCabe Training & Consulting, LLC, and is dedicated to working with companies who are committed to investing in their people to achieve success.  The focus of her company is in three areas:  Sales Leadership, Customer Service Excellence, and Personality Insights.  She is qualified to interpret DISC Behavioral Model and Values Model results.  The DISC Behavioral Model provides a language to help individuals recognize and appreciate different behavioral styles in order to enhance communication, understanding and relationships.

Cost:  $25 Members, $35 Non-members

           (Price Includes lunch.)

For more information or to register to attend send an e-mail to

mckayj@ncccc.com

            

JUNE

Thursday, June 5, 2008

Chamberworks at Noon

Maximize Opportunities in Current Economic Times

   Drive Results with Focus and Alignment Tools...Less is More!

Presenters:  Performance Managers of the Strategy House

                   Paul Bastianelli, CPA, CVA - Founder & President

                   Chris Carpe, CPA, MBA - Senior Performance Manager

                   Dave Ford, CPA, MST, CFE, CVA - Sr. Performance Manager

                   Bob Silber, MBA - Senior Performance Manager

                   www.STRATEGY HOUSEINC.com

11:45 a.m. to 1:30 p.m.

Troubled economic times create opportunities and challenges for growth or survival.  Effective planning and implementation is a complex process, but does not need to be complicated.  "Change is inevitable. Growth is optional."

This workshop will provide insight into powerful management tools designed to focus efforts and drive alignment throughout your company.  The actions you take today will better position your company to succeed.

Who should attend?

This workshop is targeted to Business Owners and Managers responsible for the ongoing success of their business or division.

What You Can Expect!

  • Are you ready to succeed in this economic climate?

           You cannot control the economy, but you can control your

            business -

                Discussion of Actionable Ideas to improve your company.

  • Business success depends on solid planning, yet most businesses fail to plan, or have a business plan collecting dust -

                Discussion of business planning and ways to bring your plan to life.

                We will share with you best practices for Performance

                Management and show you how to maximize your results

                and align your Team.

  • Learn how to effectively use Business Dashboards to focus your team on results!

About the Strategy House:

Strategy House utilizes a 4 Step process to assist business owners, and their management team, focus their efforts on actions critical to the success of their organization.  We are experienced business advisors with a proven record of helping businesses succeed.  We work with you to develop a business plan; implement that plan; and provide coaching and alignment services to keep your business on the road to success.

Our 4 Step process begins with...

Step 1: A StrategyMap - (Unique one-page focus tool combining concepts of

            Strategic Planning, a Balanced Scorecard, and Action Items).

Step 2:  Development of Business Dashboards - (Custom tool providing

              focus on Key Performance indicators).

Step 3:  Performance Management Meetings - (Scheduled coaching

             sessions designed to assess performance and develop action steps).

Step 4:  Continual Improvement through Alignment Tools - (Prioritized

              to provide for balanced growth).

About the Performance Managers of the Strategy House:

Paul Bastianelli, CPA, CVA - Founder and President

Paul has over 20 years of practical, hands-on experience working with owners and leadership teams of various sized, closely-held businesses.  His extensive experience includes commercial and retail sales organizations, investment management companies, construction and development firms, medical services, law firms, technology firms and working with high net worth individuals.

Chris Carpe, CPA, MBA - Senior Performance Manager

Chris leverages his extensive experience in public accounnting, banking, and as a financial consultant supporting Fortune 1000 companies, to provide clients with a broad range of services tailored to match their unique needs.

He additionally serves as the Performance Manager for Strategy House.  In this capacity, Chris is responsible for driving the communication and execution of our strategic plan, making sure that Strategy House not only "talks the talk", but also "walks the walk", of being a strategically run organization.

Dave Ford, CPA, MST, CFE, CVA - Senior Performance Manager

Dave has over 25 years practical consulting experience providing strategic business and financial leadership services to clients in a wide variety of industries.  Dave combines technical skills with creativity to arrive at valuable planning ideas for clients.  He was instrumental in the evolution of a local CPA firm into one of the 30 largest Accounting and Consulting firms in the country.

Dave remains actively involved in various business and charitable organizations. Currently, Dave serves on the finance Committee of Ursuline Academy.

Bob Silber, MBA - Senior Performance Manager

Bob has over 30 years experience in working with Small and Mid-Sized businesses in various stages of their life cycle.  He leveraged his extensive commercial banking experience to assist in the successful launch of an Energy Services Business and an Energy Information Technology Company.  His experience in Business and Strategic Planning combined with his understanding of the importance of Cash flow and Business Leverage, leads to the development of financially sound growth strategies.  Bob is an active participant in the Community, currently serving as Vice Chair of the Financial Review Committee for the Christina School District, and has held various leadership positions in the New Castle County Chamber of Commerce

Cost:  $25 members, $35 Non-members

          (Price includes lunch.)

For more information or to register to attend send an e-mail to

mckayj@ncccc.com

 

Tuesday, June 24, 2008

ChamberWorks at Noon

Conflict Management at Home and at Work

Presenter:  Gil Crosby, President, Crosby & Associates

                  www.crosbyod.com

11:45 a.m. to 1:30 p.m.

Conflict, according to Dr. Jay Hall , "is a natural part of human interaction...the way we, as individuals, think about and choose to handle conflict is more important in determining its outcome than the nature of the conflict itself."

In other words, having differences, whether large or small, is inevitable.  Our beliefs about conflict and our habits during conflict complicate or simplify the resolution of differences.

Join Gil Crosby, master of leadership and organizational development, as he guides you through a self-assessment of your tendencies during conflict, as well as a practical model of conflict resolution.

In this powerful working session you will:

  • Assess your beliefs and habits regarding conflict
  • Understand and apply the VOMP model of conflict resolution

Who Should Attend?

The session is suited to anyone who wants to improve their ability to manage conflict.

Handouts:  Chapters 9 & 10, Emotional Intelligence and Beyond, by Gil 

                   Crosby.

About the Presenter:

Gil Crosby is President of Crosby & Associates and its non-profit educational branch, the Leadership Institute of Newark (LION).  Mr. Crosby has provided Leadership and Organizational Development services since 1984 to a wide variety of clientele, including nuclear, heavy manufacturing, government, and small businesses.

Cost:  $25 Members, $35 Non-members.

          (Price includes lunch.)

For more information or to register to attend send an e-mail to

mckayj@ncccc.com

 

July

 

Tuesday, July 15, 2008

Chamberworks At Noon

The Small Business Owners Compass:  A Model for Staying "On-Course"

Are You Controlling Your Business or is it Controlling You? 

Presenter:  L.J. Nick Callazzo III, Performance Coach

                 Wesley College - New Castle Campus

11:45 a.m. to 1:30 p.m.

Why do 60% of small businesses fail in the first three years and 80% fail within 5 years?

In order for a business to grow and sustain success, the small business owner/entrepreneur must understand the difference between working "IN" the business and working "ON"  the business.  If you want to get control of your life and your business, you must learn the value and benefits of implementing a Performance Tracking System that also functions as your On-going Improvement Process.

"The Entrepreneur's Compass" is the System that will help you not only stay "On Course" but achieve your Strategic Objective. (or...The System that helps you get from your current situation to your desired situation efficiently and effectively.)

This workshop will focuss on managing the critical factors that impact the growth and success of your enterprise:

  1. Leading vs. Managing
  2. Planning Strategically / Tactically
  3. Monitoring Business Activities
  4. Measuring Results / Outcomes
  5. Interpreting Data
  6. Making Timely / Critical Changes
  7. Revising the Business Plan

Implementing "The Entrepreneur's Compass" will insure not only growing your Business and developing your People, but it will allow you to get control of your time and your life.

Who Should Attend?

Executives, Entrepreneurs, Small Business Owners and anyone responsible for improving performance, productivity, and profitablility.

About the Presenter:

Nick Callazzo has been a college professor, Director of T/D for a Fortune 100 Company, VP of a Major Consulting Company, President of a major health organization; and, in 1985, started his own Consulting Group, Resource Specialists, which focuses on improving corporate and individual performance.

As a consultant, Nick taught for eight years at the SBDC of the Wharton School at the University of Pennsylvania.

He is currently teaching "Leadership Challenges and Strategies" at Wesley College.

Cost:  $25 Members, $35 Non-members

            (Price includes lunch.)

For more information or to register to attend send an e-mail to

mckayj@ncccc.com

 

 

 

 

 

 

New Castle County Chamber of Commerce
P.O. Box 11247 Wilmington, DE 19850-1247
Phone: (302) 737-4345 Fax: (302) 737-8450
Email: info@ ncccc.com Web: www.ncccc.com
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